POS Outdoors

Selling at a stall, a market or a one-off event: set it up in the console, sell on one device, send the bill, and close with a code.

POS Outdoors is for selling away from your outlets: a market stall, a pop-up, a food festival. An event has its own menu, its own people and its own bills. It has no tables, no kitchen tickets and no day close.

Event sales stay apart from your outlets. They do not show in any outlet’s sales report or day close. Each event has its own summary.

POS Outdoors is off until Maska switches it on for your brand. Ask us if you want it.

Words we use

Set up an event in the console

Only an admin can do this. In the console, open POS Outdoors in the POS group.

1. Billing details

Billing details now come from your organisation. Fill them once and every event bill uses them.

In the console, open Organisation, then Brand, then the Billing details tab.

• Brand name and the registered name of the business.
• Address.
• GSTIN. Not needed. Without it, bills show no GST split and read “Bill”, not “Tax invoice”. If you type a GSTIN, pick the State too.
• FSSAI number. Not needed.

Only an admin can change them. Everyone else can see what is set.

In POS Outdoors, the Billing details tab shows which details your events use:

• Using your billing details. This is the normal case. The tab shows your organisation’s details. To change them, go back to Organisation.
• Different details for POS Outdoors. If an event brand bills under another name, tap Use different details for POS Outdoors and fill the form. Your events then use these. Tap Use your billing details instead to go back. Nothing you typed is lost when you switch.
• Nothing saved yet. The tab asks you to add billing details in Organisation. If you only want details for your events, tap Add details for POS Outdoors only.

A bill keeps the details it was paid with. If you change the address or switch later, old bills do not change.

2. The event

On the Events tab, make a new event. Give it a name, a place, a start and an end. Times are India time.

• Selling opens at the start time.
• Selling goes on past the end time until a manager closes the event.
• The start cannot change after the first order.

3. The menu

Open the event and go to the Menu tab. Every price has GST inside it.

By hand. Add a category, then add items to it. Each item has a name, a price and a GST rate.

From a file. Tap Import the menu to add many items at once from a CSV file. The file has four columns:

Start from the template in the dialog if you like. After you pick the file you see every row marked New, Update or Error.

• An Error row says what is wrong, like a missing price.
• Nothing is saved while any row is an error. Fix the file and pick it again, or leave those rows out.
• A row with the same category and item name as an item on the menu changes its price and GST. It does not make a second item.
• A file can have 500 rows at most.

4. People

Go to the People tab and tap Add a person. You pick from people who already have a Maska login for your brand, then choose Staff or Manager.

• Every event needs one manager who has a phone number. The close code goes to that phone.
• A shared counter login cannot be added. Pick a person.
• People see only the events they are added to.

5. Go live

On the Details tab, tap Go live. If something is missing, the page lists it: billing details, an item on sale, a manager with a phone, or an end time that has not passed. Fix it and tap Go live again.

If billing details are missing, add them in Organisation, then Brand, then Billing details. The button on the list takes you there.

Selling

Open the event

Sign in to the POS app as usual. If you work at an outlet too, the app asks Where are you selling? and lists your outlets and your events. Tap the event. If you only work events, you go straight to them.

Before the start time the event says it is not live yet. A manager can tap Start selling now.

One device at a time

An event sells on one device. The first device to open it holds it.

On a second device you see This event is open on another device, and you cannot sell there. This keeps token numbers and bills in one line.

To change device, see Move to another device.

Take an order

The screen has three parts: Orders, Menu and Bill. On a phone you see the order list first and the bill opens as a sheet.

1. Tap an item on the menu. That starts the order. On a phone, tap New order first to open the menu.
2. Tap more items to add them. The bill shows each line and the total.
3. To add the guest’s name or WhatsApp number, tap Add guest (optional) under the items. You can skip this.
4. Tap Take payment, or Save for later to take the money later.

Each order gets a token number. An open order stays in the list until it is paid or cancelled.

Take payment

Pick how the guest paid: UPI, Cash or Card. Then confirm.

The order is now Paid. It gets an invoice number, and its items are locked. To sell more, start a new order.

If the internet drops while a payment is being recorded, the screen says Checking the payment and locks the bill. Wait, or tap Check again. Do not take the money twice. The app tells you if the payment went through.

Send the bill

After payment you can give the guest the bill in two ways.

• Send on WhatsApp. Type the guest’s 10 digit number and send. The guest gets a message with a button that opens the bill.
• Show QR. The guest scans the code with their phone camera and the bill opens. This needs no phone number.

A few limits on WhatsApp, so guests are not spammed:

• One bill can be sent 3 times at most, to 2 numbers at most.
• Your brand has a daily limit on sends.
• Nothing can be sent more than 7 days after the event closed.

When a limit is hit, or WhatsApp is Not set up yet for your brand, use Show QR. It always works.

Sold out, and price changes

• Anyone at the event can mark an item Sold out, and Available again.
• A manager can change the menu from Edit menu on the device.
• If a price changes while an order is open, the lines already on that order keep their old price. The next one you add is a new line at the new price.

Fix a mistake

A voided order keeps its invoice number. The guest’s link still opens, and the bill now reads Cancelled. The reason shows in the event summary, not on the bill.

Staff cannot void. Only a manager can.

Move to another device

Use this when the tablet breaks, runs out of battery or goes home with someone.

1. A manager signs in on the new device and opens the event.
2. The screen says the event is open on another device. Tap Move here.
3. Type your own PIN.

The event is on the new device now. The old device can no longer sell. Orders and bills are all still there.

Staff do not see Move here. If no manager is around, an admin can free the event from the console.

Close the event

Closing ends selling for good. Only a manager can close.

1. Open Event options and tap Close event.
2. If any order is still open, the app lists them. Take payment for each, or cancel it. No code is sent until none are open.
3. Tap Send code. A 6 digit code goes to your own WhatsApp.
4. Type the code. The event closes and the summary shows.

Good to know:

• The code works for 10 minutes. You can ask for a new one after 30 seconds.
• Five wrong tries and that code stops working. Ask for a new one.
• If the code does not arrive, ask an admin to close the event from the console.
• An event nobody closes locks itself 12 hours after its end time. Orders still open then show as left unpaid.

After close you can still send a bill or show its QR for 7 days.

When you are stuck

An admin can help from the console, on the event’s Details tab, under Rescue. No device at the stall is needed.

The summary

Every event has a Summary tab in the console. The manager who closed the event also sees it on the device right after closing.

It reads from the top down.

The day at a glance

• Sold, with GST inside, and how many paid orders it came from. Under it: orders in all, the value before GST, and the GST.
• Sales by hour, India time. The busiest hour is the yellow bar. Each bar shows the rupees sold above it and the paid orders below it. An event that sold in fewer than three hours, or across more than one day, has no chart.

Things to check

The page says how many things need a look, or Nothing to check. There is one numbered card for each:

Under the cards, Nothing to do here lists what needs nothing: orders cancelled before payment, invoices not sent because the guest gave no number or nobody pressed send, and how the event was closed.

Send again

Send again sends the invoice to the number saved on the order. You do not type a number. Only an admin can do this from the console.

• An invoice can be tried 3 times, and can go to 2 numbers at most.
• Your brand has a limit of sends for each day.
• Nothing can be sent more than 7 days after the event closed.

When an invoice cannot be sent again, its row says why and has no button. Send all again sends them one at a time and tells you how many went.

Where it came from

• How it was paid: UPI, cash and card, with orders and amount, and what to check for each.
• Who sold: orders and amount for each person who took payment.
• Invoices to guests: sent on WhatsApp, no number given, number saved but not sent, did not send.
• What sold: every item by value, with quantity and amount. Not sold lists menu items that sold nothing, and says Sold out for items that were switched off.

Every order and the tax

Six lists, each closed until you open it. The closed row shows the count and value.

• Paid invoices. On a closed event, an admin can Cancel invoice here.
• Cancelled after payment, with who, when, why and where (at the stall, or from HQ after close).
• Cancelled before payment.
• Left unpaid (or Open now while the event is open).
• Invoices not sent.
• GST by rate: the value sold, the value before GST, CGST and SGST for each rate.

Download CSV gives one row per order, for your accountant.

Guest phone numbers are never shown in full, on the screen or in the file.