Closing the day

The blind close: counting your tenders, what holds the day open, and where the owner reads the day afterwards.

The day close is blind. Staff type what they counted, and the day’s recorded sales are never shown on the counter, before the close or after it. That is the whole point of it, so the page is built to make the count honest rather than convenient.

The card

Close the day. sits at the top with the date and the outlet, and on the right a Counted figure that simply adds up what you have typed. It tells you nothing about the day’s take.

Under it, three bands:

1. Tenders. One field per method your outlet accepts: Cash in the drawer, counting every note and coin minus the float, then Card total and UPI total. The card field says “Settle the card machine now. Enter the settled total.” The UPI field says “Settle the UPI app now. Enter the settled total.” App payments such as Zomato Pay have no extra line.
2. Sign. Who is closing, and their PIN. The pad reshuffles after a refused attempt.
3. Hold to close. A press-and-hold button, because once it is closed the day’s sales are final.

Card and UPI: settle at close

Settle the card machine and the UPI app at the close, and type the settled total. Do not read their “today” total.

The machine and the app count “today” from midnight. The outlet’s business day starts later, for example at 5 am. Payments taken after midnight, before the close, belong to the day you closed. If the next close reads “today” again, those payments are counted twice. A settled total starts from the last settle, so it matches the day you are closing.

If yesterday was not closed

If an earlier day was never closed, the close page opens with a warning, for example “11 Oct was not closed.” It has two buttons:

• Close 11 Oct now (with the date of that day). Count the money for that day and close it as usual.
• Go to today’s close, to carry on with today.

Only the one day before today is offered. A day with no orders is not counted as unclosed.

What holds the day open

When something blocks the close, the signing and closing bands are not drawn at all and the tender fields are dimmed. A card headed Still to do says what:

• Open orders. Each one is listed with its label, how long it has been open and its amount, and tapping it jumps straight there. Settle them, or ask a manager to cancel them.
• Unfinished closing checklists, where the checklist is marked as blocking the day close. The jobs are named. Finish them and come back.

Some checklists do not block but do want an explanation. Then the foot of the card grows a Why you are closing now box, with the note that the owner reads it and a few words is enough.

Below the card, Tonight’s closing jobs shows how many are done and lets you open any of them in Ops.

Two more rules worth knowing: the day is closed from the main counter, not from any terminal, and it needs the day-close permission.

After it is closed

Everyone sees the same thing on the counter, owners and admins included.

A tick, the day by name (“Monday is closed”), and the line “Totals are saved. See you tomorrow.” Under it, a small card reads back the figures you typed, one line per payment type, with an Apps line and any App discount when the outlet takes app payments. The day’s loyalty counts sit below that.

The counter shows nothing else: no recorded sales, no difference between what was counted and what was sold, and no list of comps or discounts.

Owners read the day in Maska HQ, not on the counter:

• Reports → Close ledger has a row for every day and outlet with what was declared, what was recorded, the net variance, who closed it and any checklist override. Open a row for the payment types and app payments of that day.
• Comps and discounts are in the close summary email and in the console. See Comps, voids and owner alerts.

Settings behind it

In Maska HQ, on the outlet’s Billing tab (payment types are switched on per outlet from Organisation → Payments):

• Tenders accepted. Switching one off stops new tenders; paid bills and past days are untouched. You cannot switch them all off.
• When the day starts, so a late-night business’s takings land on the right day.
• Closing checklists, deciding which ones can hold the day open.
• Close reminder, a nudge at a time you pick if the day is still open.

Where the numbers live

The counter itself shows no sales figures at all. Today’s numbers, the close ledger and every report live in the console: the Today home for the day, and Reports for any range.